Managed Switch

Frequently Asked Questions from Customers

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Joined: Wed Mar 31, 2021 7:50 pm

Managed Switch

Post by auldwright » Thu Feb 23, 2023 10:24 am

Hey there,

I was curious if anyone else has this issue where the ProPlex IQ Tester is plugged into a managed switch that has IGMP Query & Snoop enabled and the sACN protocol is not detected. No multicast streams detected. When I plug the tester into an unmanaged switch somewhere in the same rig I see the sACN streams and protocol detection. Thanks in advance.
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Joined: Thu Jul 04, 2019 4:17 pm

Re: Managed Switch

Post by » Tue Mar 07, 2023 10:24 am

Not sure if it's related but the tester has an issue detecting sACN streams that are already "registered" by other nodes or devices. I've noticed that when connecting to switches the sACN streams will be visible momentarily then turn "inactive" despite being an active stream being output by other nodes.

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