Unit does not power on

Frequently Asked Questions from Customers

Moderators: Logan, Oisín, Dmitry

Post Reply
Mitchball
Posts: 3
Joined: Fri Jan 18, 2019 9:20 am

Unit does not power on

Post by Mitchball » Mon Jan 11, 2021 5:57 am

Device will not turn on. Device will not charge. I turned it off a day ago and today it wont turn on. It had over 50% battery charge remaining when shut down the day before.

Is there a way to force it back on?

Rihards
Posts: 49
Joined: Thu Mar 14, 2019 2:06 am

Re: Unit does not power on

Post by Rihards » Mon Jan 11, 2021 8:47 am

You can try to do a hard restart and try to enter bootloader mode-
1. unplug USB
2. hold down keypad [LEFT] and keypad [RIGHT] buttons for at least 10 seconds
3. hold keypad [UP] and keypad [DOWN] buttons and while holding the buttons, plug in USB cable

The IQTester should turn on and show a gray/white/yellow text screen (to enter IQTester firmware from the bootloader, you will need to press the [DOWN] keypad button)
IQ Tester / IQ Two v2.x

Post Reply