Search found 36 matches

by Rihards
Wed Sep 15, 2021 4:21 pm
Forum: Questions
Topic: Gigabit Ethernet Port?
Replies: 1
Views: 40

Re: Gigabit Ethernet Port?

The ethernet port on the IQ Tester is 100Mbit
by Rihards
Wed Sep 15, 2021 4:21 pm
Forum: Questions
Topic: Doesn't read Art-Net in the latest build?
Replies: 4
Views: 372

Re: Doesn't read Art-Net in the latest build?

sACN is sent through multicast IP addresses. The subnet mask is not used for multicast.
by Rihards
Tue Sep 14, 2021 10:44 am
Forum: Questions
Topic: Strange MAB length
Replies: 1
Views: 34

Re: Strange MAB length

The reading is not correct. Does it still show the same value after restarting the IQ Tester? There is a problem with the Break/MAB measurements - the measurement will stop updating after it reads a very incorrect value like this. A restart should fix the problem for now. This usually happens when p...
by Rihards
Tue Jul 06, 2021 5:26 am
Forum: Questions
Topic: POE test fails with 802.3af
Replies: 3
Views: 644

Re: POE test fails with 802.3af

1. Can you please send the test result details of the 802.3af test? (after running the test, press [Details] in the 802.3af row) 2. Also do the A and B pair voltages show anything >0V during the test? 3. And if you have other switches available, does 802.3af or 802.3at finish successfully on any oth...
by Rihards
Tue Jul 06, 2021 5:14 am
Forum: Questions
Topic: Boot up error Ver1.1.7
Replies: 1
Views: 358

Re: Boot up error Ver1.1.7

A fix for this problem will be added in the next firmware release.

Until then-
If this happens again, hold down [LEFT] and [RIGHT] buttons until the screen turns black or the startup screen appears again.
Holding down [LEFT] + [RIGHT] should restart the IQTester after 10-15 seconds.
by Rihards
Tue Mar 09, 2021 11:32 pm
Forum: Suggestions Forum
Topic: Ethernet UDP/Serial
Replies: 3
Views: 1160

Re: Ethernet UDP/Serial

A way to send custom UDP packets in string/hex/file format will probably be added at some point, but I don't know how soon that might happen
by Rihards
Sun Mar 07, 2021 11:52 pm
Forum: Suggestions Forum
Topic: Ethernet UDP/Serial
Replies: 3
Views: 1160

Re: Ethernet UDP/Serial

What exactly do you mean by Serial UDP commands? Don't think I have heard of anything like that before
by Rihards
Fri Feb 05, 2021 7:57 am
Forum: Questions
Topic: RDM - Devices Offline
Replies: 9
Views: 2628

Re: RDM - Devices Offline

Found another bug that would cause the IQTester to not be able to read or set parameters after a bad request label response. A fix will be included in the next firmware bugfix release.
by Rihards
Thu Jan 21, 2021 2:00 am
Forum: Questions
Topic: RDM - Devices Offline
Replies: 9
Views: 2628

Re: RDM - Devices Offline

We have found the issue that was causing the devices to constantly go offline. A bugfix version should be released this or next week.
by Rihards
Mon Jan 18, 2021 1:53 pm
Forum: Questions
Topic: RDM - Devices Offline
Replies: 9
Views: 2628

Re: RDM - Devices Offline

This could be happening because the QTran LED driver might not support some RDM PIDs required to create a device profile/cache file. Any discovered RDM devices are marked as offline if they do not properly reply to PIDs required to create the cache file - that might be why the devices keep getting o...