Low DMX Reading

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cdew@live.ca
Posts: 8
Joined: Thu Jul 04, 2019 4:17 pm

Low DMX Reading

Post by cdew@live.ca » Tue May 25, 2021 9:17 am

Currently running 1.6 and noticed a few things on the last gig. The DMX values seemed to be reading ~0.5 percent lower then what was being output by the console and what my Swisson was picking up, this was from multiple DMX sources. I was also continuing to have issues with RDM discovery, I'd see the devices pop-up for a second but then would get "Devices Offline".

Logan
Posts: 67
Joined: Mon Dec 17, 2018 4:54 pm

Re: Low DMX Reading

Post by Logan » Mon Jun 07, 2021 5:12 am

Hello!

Please update to v1.1.7 and let me know if the issues continue

There were some bug fixes that may impact your experience

cdew@live.ca
Posts: 8
Joined: Thu Jul 04, 2019 4:17 pm

Re: Low DMX Reading

Post by cdew@live.ca » Thu Jun 17, 2021 11:17 am

Hi Logan,

Updated to v1.17. I don't have any RDM fixtures at the moment to check that, but was able to check the low DMX reading. From what I can tell the low reading is the result of the rounding method used by the IQ tester to convert decimal to percentage readout. Multiple DMX sources all tracked identically from the output the IQ tester in decimal view, but read 1% low when viewed in percent mode.

Logan
Posts: 67
Joined: Mon Dec 17, 2018 4:54 pm

Re: Low DMX Reading

Post by Logan » Mon Aug 09, 2021 6:17 am

As you suspected, this is the result of our conversion algorithm.

Optional value display style to match other console readouts is now on our list of features to add in future releases.

Thank you for the question and the suggestion.

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