Search found 48 matches

by Rihards
Thu Jan 21, 2021 2:00 am
Forum: Questions
Topic: RDM - Devices Offline
Replies: 9
Views: 17837

Re: RDM - Devices Offline

We have found the issue that was causing the devices to constantly go offline. A bugfix version should be released this or next week.
by Rihards
Mon Jan 18, 2021 1:53 pm
Forum: Questions
Topic: RDM - Devices Offline
Replies: 9
Views: 17837

Re: RDM - Devices Offline

This could be happening because the QTran LED driver might not support some RDM PIDs required to create a device profile/cache file. Any discovered RDM devices are marked as offline if they do not properly reply to PIDs required to create the cache file - that might be why the devices keep getting o...
by Rihards
Mon Jan 11, 2021 8:47 am
Forum: Questions
Topic: Unit does not power on
Replies: 1
Views: 9068

Re: Unit does not power on

You can try to do a hard restart and try to enter bootloader mode- 1. unplug USB 2. hold down keypad [LEFT] and keypad [RIGHT] buttons for at least 10 seconds 3. hold keypad [UP] and keypad [DOWN] buttons and while holding the buttons, plug in USB cable The IQTester should turn on and show a gray/wh...
by Rihards
Fri Nov 20, 2020 2:02 am
Forum: Questions
Topic: DMX Output Source Save
Replies: 1
Views: 8821

Re: DMX Output Source Save

Right now it is not possible to save and load DMX sources.
An option to save and load DMX sources is planned and will probably be added after some bug fix releases.
by Rihards
Fri Nov 20, 2020 1:55 am
Forum: Questions
Topic: Constant Power On
Replies: 1
Views: 8760

Re: Constant Power On

How long does it take for it to power off?
by Rihards
Wed Oct 28, 2020 1:51 pm
Forum: Questions
Topic: RDM Query
Replies: 1
Views: 7975

Re: RDM Query

RDM is toggled when entering and exiting the RDM window.

In firmware versions up to v1.0.1 (including v1.0.1), RDM discovery is enabled on startup and will remain on until you enter and leave the RDM window.

This will be fixed in versions v1.0.2+
by Rihards
Wed Oct 14, 2020 3:00 pm
Forum: Questions
Topic: sACN random channel flicker
Replies: 1
Views: 7941

Re: sACN random channel flicker

Is it possible that there was more than 1 universe 50 sACN source active on the network?

The IQTester is not able to merge multiple sources in version 1.0.1. If multiple same universe sources are coming in, then the output stream will contain flickering data from all of the same universe sources.
by Rihards
Fri Sep 18, 2020 9:20 pm
Forum: Questions
Topic: Installing new boot loader instructions issue
Replies: 4
Views: 8528

Re: Installing new boot loader instructions issue

The IQTester will show up as a USB drive only after installing the bootloader - the instructuons are a bit off.
by Rihards
Mon Jul 27, 2020 7:38 am
Forum: Questions
Topic: Latest Software
Replies: 14
Views: 22003

Re: Latest Software

The next firmware release version is being tested right now. Most of the functionality has been completely reworked, so if not all, then almost all known bugs from firmware releases before the next version should be fixed. Software performance and stability has been improved a lot in the next versio...
by Rihards
Mon May 25, 2020 2:07 am
Forum: Questions
Topic: Latest Software
Replies: 14
Views: 22003

Re: Latest Software

We are getting very close to the next release. The main reason for the release taking so long was only one programmer working on the project. Now we have more. A lot of very big changes had to be made for us to be able to add new features, fix old bugs and improve performance and usability. This pro...